FAQ
Frequently Asked Questions
Everything you need to know about CELDYQUÉ products, shipping, and support.
Products
Shelf life, usage, and ingredient layering basics.
Product What is the shelf life of CELDYQUÉ products? +
Unopened products typically last 36 months. Once opened, please use within 12 months. Check the bottom of the bottle for the specific expiration date.
Product How do I use Volufiline 100% concentrate? +
Volufiline 100% is a concentrate.
- Mix 1–3 drops into your moisturizer/cream/serum in your palm.
- Apply to target areas (cheeks, nasolabial folds, under eyes).
- Start once daily, then increase to morning and night if your skin feels comfortable.
Routine Can I use Niacinamide with Vitamin C? +
Yes. Niacinamide and Vitamin C can be used in the same routine, and many modern formulas are designed to be compatible.
How to use (recommended):
• Morning: Vitamin C → moisturizer → SPF
• Evening: Niacinamide → moisturizer
If your skin is sensitive: Try a split routine (Vitamin C in the morning, Niacinamide at night) and increase gradually.
Routine Is Bakuchiol safe during pregnancy? +
Bakuchiol is commonly used as a gentle alternative to retinoids. During pregnancy or breastfeeding, keep your routine simple, patch test new products first, and stop use if irritation occurs.
Shipping
Availability varies by retailer and destination.
Shipping Do you ship internationally? +
CELDYQUÉ is available internationally through selected retailers (for example, Amazon and other K-beauty platforms). Delivery times and availability depend on the retailer and destination.
Authenticity Where can I buy authentic CELDYQUÉ products? +
For authenticity, purchase from CELDYQUÉ official storefronts and authorized retailers. You can also check our Where to Buy page.
Support
Fast ways to get help.
Support How can I contact CELDYQUÉ support? +
Email team@celdyque.com. Include your order number (if available) and the product name for faster support.